Privacy Policy

1. Data We Collect

We collect the following personal data: full name; email address; phone number; delivery address; order history; payment information (bank details for bank transfers).

2. Legal Basis for Processing

Your personal data is processed based on the following legal grounds: your consent; contract fulfillment (processing and delivering your orders); legitimate interest (improving our services and fraud prevention).

3. Purpose of Data Processing

Your personal data is processed for the following purposes: order processing and fulfillment; product delivery; customer service and communication; marketing communications (only with your consent); ensuring website functionality.

4. Data Sharing

We do not sell your personal data to third parties. Data may only be shared with: delivery partners (for order fulfillment); payment service providers (for payment processing); relevant Georgian authorities as required by law.

5. Data Retention Period

Your personal data is retained for as long as your account is active. After account deletion, data is retained for an additional 3 years for tax and legal compliance purposes, after which it is permanently deleted.

6. Your Rights

In accordance with Georgia's Personal Data Protection Law, you have the following rights: right of access - request information about data processed about you; right of rectification - request correction of inaccurate data; right of erasure - request deletion of your data; right of data portability - request transfer of your data; right to withdraw consent - withdraw your consent to data processing at any time.

7. Cookies

Our website uses cookies to ensure website functionality, improve user experience, and collect analytical data. You can manage cookie settings through your browser preferences.

8. Data Security

We employ technical and organizational measures to protect your data, including: SSL/TLS encryption for data transmission; access controls for personal data; regular security audits.

9. Contact Information

For inquiries regarding personal data protection, contact us at: info@poloebi.ge

Company: Poloebi LLC, Tbilisi, Georgia

10. Legal Framework

This policy is drafted in accordance with Georgia's Personal Data Protection Law of 2023. The Company reserves the right to amend this policy in accordance with legislative changes. Any updates will be published on this page.